State Farm® Insurance Agent Scott Powell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
mark
September 27, 2024
5
out of
5
rating by mark
"good service so far"
We responded:
"Mark, thank you for your positive feedback! I'm glad you're satisfied with our service so far. If you need any assistance or have questions in the future, we're here to help! - Scott Powell - State Farm Insurance Agent, Hagerstown, MD"
Ari Kon
July 30, 2024
4
out of
5
rating by Ari Kon
"Met with Scott, clean office, friendly dude, but quote was out if line"
We responded:
"Ari, thanks for stopping by and for your feedback! I'm glad you found the office clean and enjoyed our chat. Sorry to hear the quote didn't meet your expectations. We always aim to provide the best value, so if you have any questions or need further assistance, feel free to reach out! - Scott Powell - State Farm Insurance Agent, Hagerstown, MD"
Felicia Thompson
July 18, 2024
5
out of
5
rating by Felicia Thompson
"Lorraine was exceptional! My customer experience was paramount and she made me feel special and why State Farm is the “Insurance of Choice”."
We responded:
"Hi Felicia, thank you so much for your wonderful review! I'm so glad to hear that Lorraine provided you with an exceptional experience and made you feel special! Your satisfaction is our top priority, and it's fantastic to know that Lorraine's efforts made such a positive impact. If you ever need anything in the future, please don't hesitate to reach out! - Scott Powell - State Farm Insurance Agent, Hagerstown, MD"
Paul G
July 2, 2024
5
out of
5
rating by Paul G
"In spring of 2021 Jim Vanderhook reviewed my insurance coverage and was able to save me over $1,000 a year on my auto insurance. He also pointed out that my personal property insurance was insufficient for my needs. Jim and Scott have subsequently assisted me in several matters, always in a knowledgeable manner. A great group of insurance professionals."
We responded:
"Thank you, Paul! I'm thrilled to hear that Jim was able to save you money on your auto insurance and provide valuable insights on your personal property coverage. We're happy to have assisted you in various matters with our knowledgeable service. We appreciate your kind words and look forward to helping you with any future insurance needs. - Scott Powell, State Farm Insurance Agent, Hagerstown, MD"
Tina Burnett
June 24, 2024
5
out of
5
rating by Tina Burnett
"Love dealing with this office. They are always friendly and helpful!"
We responded:
"Thank you for your feedback, Tina. It's rewarding to hear that you've consistently had positive experiences with our office. Providing friendly and helpful service is our priority, and we're glad it's made a difference for you. We appreciate your continued trust and loyalty to our office. - Scott Powell - State Farm Insurance Agent, Hagerstown, MD"
Nathaniel Edelen
May 23, 2024
5
out of
5
rating by Nathaniel Edelen
"It’s Review Time 🙂 Let’s Start With Scott Powell And His State Farm Team In Hagerstown Md , I Give This Group A 5 Star Review Because They Are 5 Star Worthy And They Could Be worthy Of More But It Only Allowed Me 5 Stars 🤷🏾♂️ I Have Stopped In This Branch and Every Time I Do They Are A Class Act And That Cannot Be Found Anywhere These Days , I Wish I Knew Them All By Name Because They All Deserve To Be Recognized. So To The Scott Powell Team I Wanna Say You All Are Recognized. Anybody That Is In That Area And Want A Great Insurance Agency I Recommend You Go See This Team. Scott And The Ladies At State Farm Continue To Do What You Do , Your Team Rocks #bestteameverstaystrong💪🏽 Nathaniel Edelen"
We responded:
"Nathaniel, your recognition of our team's hard work truly warms our hearts! We're thrilled that you find us to be a class act and appreciate your kind words. Thank you for recommending us to others in the area. We're here for all your insurance needs! - Scott Powell - State Farm Insurance Agent, Hagerstown, MD"
Avery Covert
April 16, 2024
5
out of
5
rating by Avery Covert
"Scott Powell and his team in Hagerstown are so kind and professional and helpful. Occasionally a team member will reach out to me about possible changes or updates I can make to my policies, and the conversations are always friendly and efficient. They treat everyone like family and clearly have curated a welcoming and fun work environment. Thank you to them for all their hard work and help!"
We responded:
"Avery, we truly value your review, and we appreciate you taking the time to provide your feedback! Our top priority at the office is to offer excellent insurance options for our policyholders, so we're thrilled that you had a positive experience. Serving you with exceptional customer service has been a pleasure, and we look forward to continuing to meet your insurance needs in the future! - Scott Powell - State Farm Insurance Agent | Hagerstown, MD"
senga ghl
April 9, 2024
5
out of
5
rating by senga ghl
"My thanks go to Donna Nave for her patience, diligent and heartfelt concern for my insurance needs. She went above and beyond what one could expect. Excellent in explaining and extending help for my many questions and concerns. THANKS AGAIN!"
We responded:
"Senga, thank you for sharing your positive experience with Donna! We take pride in providing exceptional service and going above and beyond for our clients. Donna's patience, diligence, and heartfelt concern for your insurance needs are truly commendable. - Scott Powell - State Farm Insurance Agent, Hagerstown, MD"
Dennis Molloy
March 28, 2024
5
out of
5
rating by Dennis Molloy
"Ms. Covert did an excellent job of putting my "new" car on the policy. Couldn't have been happier with her service."
We responded:
"Thank you for the positive feedback, Dennis Molloy! I'm glad to hear that I could assist with adding your new car to the policy. If you have any more insurance needs or questions in the future, feel free to reach out to our office. - Scott Powell - State Farm Insurance Agent, Hagerstown, MD"
Nancy Hollobaugh
March 19, 2024
5
out of
5
rating by Nancy Hollobaugh
"Donna worked with me to get renter's insurance and car insurance for my Mom after she moved to MD from CT. The service she provided was exceptional!"
We responded:
"Nancy, we are delighted to hear that Donna provided exceptional service in assisting with your renter's and car insurance needs for your Mom's move. Our team is grateful for your kind words and we are thrilled to have been able to help. Thank you for choosing us to protect what matters most to you! - Scott Powell - State Farm Insurance Agent, Hagerstown, MD"
Denny Durboraw
February 21, 2024
4
out of
5
rating by Denny Durboraw
"It's an insurance company. Not much to really rate or say. They give you the quote they are given and thats it. Staff if friendly, the dog is cute"
We responded:
"Denny, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
LilahRose Harris
January 26, 2024
5
out of
5
rating by LilahRose Harris
"Lorraine was great! She explained everything to me and helped me pick the policy that best suits my needs."
We responded:
"LilahRose, thank you for taking the time out of your day to leave us a review! We love hearing about how Lorraine provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Robert Marker
January 26, 2024
5
out of
5
rating by Robert Marker
"The change from my previous agent/company was seamless. Very easy and excellent service. I highly recommend them."
We responded:
"Robert, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in Hagerstown, MD."
Desiree Membreno
January 17, 2024
5
out of
5
rating by Desiree Membreno
"Scott and his team are amazing as always. Always there to help you whenever needed."
We responded:
"Thank you for the five-stars, Desiree! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Soul Proprietor
January 10, 2024
5
out of
5
rating by Soul Proprietor
"I found Donna through a friend's recommendation, a friend at a competing insurance company. Her first suggestion was to 'call Donna at State Farm', & she was right on it. I had had an insurance cancellation & Donna had me in good shape in no time. Very professional & friendly, cannot rate her highly enough!"
We responded:
"Thank you! We love seeing reviews like this. Donna always puts our customers first and we are glad they were able to assist you with your insurance needs. Feel free to contact us anytime."
Eric Lee
December 22, 2023
5
out of
5
rating by Eric Lee
"Scott was a pleasure to work with, easy to talk to and always responsive. He is very accommodating and considerate of my schedule. He is very much a professional and comes highly recommended."
We responded:
"Thank you for the wonderful review, Eric! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
Sheri Custer
November 20, 2023
5
out of
5
rating by Sheri Custer
"State Farm is a great Insurance company to work with. Hope Covert is patient and her knowledge of the job is easy to understand. I would recomment State Farm - Scott Powell Agent"
We responded:
"Thank you for the five stars, Sheri! And thank you for trusting us with your insurance needs. Contact us anytime if you ever need anything."
Bobby Ferguson sr
November 11, 2023
4
out of
5
rating by Bobby Ferguson sr
"Very much pleased with the outcome of our meeting. I feel that I will be very pleased with State Farm Ins. Listing to all the T V adds as to how great S/F is, I feel O K with it."
We responded:
"Bobby, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Judy Henson
October 17, 2023
5
out of
5
rating by Judy Henson
"They were very helpful with my home and auto insurance"
We responded:
"Thank you for the five stars, Judy! And thank you for trusting us with your home and auto insurance needs."
Carlee Roscoe
September 12, 2023
5
out of
5
rating by Carlee Roscoe
"Donna made the process of switching insurance companies so easy! She was so kind throughout the process and very knowledgeable!"
We responded:
"Carlee, it was a joy working with you. Donna is a wonderful member of our team, and we’re glad she was able to assist you with your insurance needs."
Rhonda
August 29, 2023
5
out of
5
rating by Rhonda
"Always helpful, professional, kind and take care of me in any situation! Love these amazing people! Thank you Hope for helping ease my daughter's worries! You guys are the best! ☺️"
We responded:
"It was a joy working with you. Hope is a wonderful member of our team, and we’re glad she was able to assist you with your insurance needs."
Theljon Allen
August 23, 2023
1
out of
5
rating by Theljon Allen
"I barely drive and my insurance is sky high for literally driving maybe 100 miles a month because I travel for a living they keep giving me the run around but never tell me why my bill is so high... Like close to $400 a month when I'm home maybe 1 or two weeks out of the month. I feel like they are just robbing me at this point.Donna Spitz is nice but the seem like they don't care at all ."
We responded:
"Mr. Allen, we are sorry that you feel this way regarding your premium however we have attempted to explain the package of insurance products that you have with us and it isn’t a matter of only your vehicle premium. We take pride in assisting all of our customers and try to explain in ways that you may fully understand. If you still do not understand why your premium rate is what it is please reach out to the office to set a time to speak to the Agent or a licensed team member. Thank you. "
Cheryleita Watson
August 21, 2023
5
out of
5
rating by Cheryleita Watson
"Donna Nave is amazing, she explained all the details of homeowners and auto insurance helping to obtain the coverage I need. In my shoes, this was the best blessing! It fits into my budget and insures my needs, thank you so much Donna!"
We responded:
"Cheryletia, thank you for the positive rating. Donna is a wonderful member of our team, and we’re glad she was able to assist you with your insurance needs."
Darian Robinson
August 9, 2023
5
out of
5
rating by Darian Robinson
"Scott Powell, Hope Covert, and the entire team at State Farm. The way they handled bundling my Life, Auto, and Condo Insurance was top-notch. Their professionalism and promptness were truly impressive. I can't recommend the team enough. If you're looking for experts who make the process easy and efficient, give them a call. They've saved me time, money, and stress, and I'm incredibly grateful for their exceptional service! Thanks everyone!"
We responded:
"Darian, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
Gary M
July 27, 2023
5
out of
5
rating by Gary M
"Great service!"
We responded:
"Thank you for the five-stars, Gary! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."